Website Privacy Notice

This notice applies to the website operated under the public Tommy's Road Rescue brand by Tommy's Road Rescue, LLC.

What this release collects

The current website does not send form entries to a website database. A form prepares an email draft on your device, and you choose whether to send it to recoverykc@gmail.com. Information may include your name, contact details, vehicle and pickup details, commercial needs, career interest, or customer feedback. Do not send financial-account numbers, Social Security numbers, government-ID images, medical information, or payment card details through these forms or ordinary email.

Analytics, location, photographs, and technical information

The coverage checker compares text you type with a published city list; it does not request device location or retain an address. This release does not provide a website photo-upload control. If you later choose to send a location or photograph by email, it is handled with the related request. Tommy's uses Google Analytics 4 on the production website to measure page visits, traffic sources, general device and browser information, approximate geographic reporting, and selected actions such as telephone, email, request-help, and service-area interactions. Google and the hosting provider may process technical information such as an IP address, browser type, request time, requested page, referrer, cookie or similar identifier, and security signal. Tommy's has not enabled advertising personalization or Google Signals through this implementation.

Information excluded from analytics

The website does not intentionally send names, callback numbers, email addresses, typed pickup locations, vehicle descriptions, free-form request details, payment information, or the contents of prepared email drafts to Google Analytics. Opening an email draft is measured only as an anonymous interaction; it is not reported as a sent message, confirmed lead, dispatch, or completed service. Analytics runs only on the production tommysroadrescue.com hostname, not the website's development or preview addresses.

Use, access, disclosure, and retention

Information is used to review service, estimate, account, employment, or feedback requests; communicate with you; document service; protect safety and property; and meet legal obligations. Submitted information may be accessed by the company owner through recoverykc@gmail.com and by a service provider or professional adviser only when reasonably needed for those purposes. It may also be disclosed when required by law or needed to protect people, vehicles, or rights. Tommy's does not sell submitted personal information. Website-request information is ordinarily retained for up to one year, unless a longer period is required for an actual job, account, dispute, insurance matter, employment process, or legal duty.

Your choices and questions

You may use browser privacy controls or Google's available analytics controls and may call or email to ask about information you submitted or request a correction or deletion. A request may require identity verification and may be limited by recordkeeping, safety, contract, insurance, or legal obligations. This site is intended for adults requesting vehicle or business services and is not directed to children. Questions may be sent to recoverykc@gmail.com or handled by calling 816-588-8888.