Auction & Dealership Transport

When this service may be appropriate

Auction and dealership transport is a scheduled vehicle-custody job. Dispatch must verify the authorized requester, exact vehicle, pickup release, facility procedure, condition, loading method, destination acceptance, and current transport capability before assignment.

• An authorized move between a dealership, repair facility, auto auction, storage location, buyer, seller, or other approved destination
• A purchased, sold, traded, repaired, or non-running vehicle whose release and receiving instructions are complete
• A scheduled dealership transfer or customer delivery where both facilities have confirmed access, custody, hours, and contact people
• An auction pickup or drop-off that dispatch can complete under the facility's current appointment, identification, gate-pass, loading, and transporter rules

What to tell dispatch

• The exact pickup and destination, facility name, public entrance, business hours, appointment window, lot or stock number, VIN, and vehicle location within the property
• The requester, buyer, seller, dealer, auction, or repair-shop contact authorized to release the vehicle and the person authorized to receive it
• A valid electronic or paper release, gate pass, pickup PIN, transporter assignment, member or buyer number, photo-identification requirement, and any facility-specific app or check-in step
• Vehicle year, make, model, drivetrain, EV or hybrid status, dimensions, modifications, keys, and whether it starts, runs, drives, rolls, steers, brakes, and shifts into neutral
• Known collision, body, glass, tire, wheel, suspension, underbody, fluid, battery, biohazard, flood, fire, or missing-part condition and whether the facility will load it
• Storage deadline, pickup fee, loading fee, wait policy, after-hours rule, destination appointment, and wide condition photographs when requested through an approved channel

Price and service limits

Auction and dealership transport is quoted for the complete job. Mileage, deadhead, vehicle condition, loading and securement, facility wait time, appointments, tolls, storage deadlines, loading fees, failed releases, return trips, after-hours access, and required equipment can affect the estimate. Facility charges are separate unless dispatch expressly includes them.

• Tommy's is not presented as an auction, dealer, buyer, seller, broker, inspector, arbitrator, title agent, or facility representative
• A transport request does not prove a vehicle is paid, released, cleared of arbitration or inspection holds, eligible for pickup, or accepted at the destination
• Facility rules vary and can require a transporter assignment, appointment, gate pass, pickup PIN, buyer or member number, valid identification, safety equipment, or approved loading method
• The driver cannot resolve payment, title, ownership, arbitration, storage, buyer-account, seller-account, or release disputes on the customer's behalf
• A visual pickup review is not a mechanical inspection, appraisal, auction condition report, or guarantee that every defect, missing item, or prior damage will be discovered
• Heavy, medium-duty, burned, flooded, contaminated, biohazard, dismantled, blocked, locked, or non-rolling units may be self-load only or require specialized equipment that is not promised online
• No facility access, account status, appointment, loading assistance, damage-free result, pickup time, delivery time, or current equipment is guaranteed online