Long-Distance Towing

When this service may be appropriate

Long-distance towing is a scheduled, case-by-case vehicle transport request. Dispatch must verify the pickup, destination, route, vehicle condition, lawful operating authority, current truck and driver availability, destination acceptance, and complete price before an assignment can be offered.

• A disabled or non-running passenger vehicle that needs planned transportation beyond the immediate Kansas City area
• A customer-authorized move to a repair facility, dealer, residence, storage location, or other destination that agrees to receive the vehicle
• A vehicle purchase, relocation, or return trip where pickup access, delivery access, timing, and custody can be confirmed in advance
• A Missouri, Kansas, or interstate request that dispatch can lawfully and safely fulfill with the equipment and driver available for the complete trip

What to tell dispatch

• The exact pickup and destination addresses, safe loading and unloading points, contact people, business hours, gates, appointment requirements, and after-hours instructions
• Vehicle year, make, model, drivetrain, EV or hybrid status, approximate weight, modifications, cargo, trailer status, and any manufacturer transport instructions
• Whether the vehicle starts, rolls, steers, brakes, shifts into neutral, has keys, and has collision, tire, suspension, underbody, fluid, or battery damage
• Requested date and flexibility, the person authorized to release the vehicle, proof of ownership or control, and the person authorized to accept it
• Whether the route crosses a state line, uses toll roads, has height or weight restrictions, or requires permits, special access, waiting, storage, or coordination with another facility
• Wide photographs of the vehicle, all four corners, visible damage, ground clearance, pickup access, and delivery access when dispatch requests them through an approved channel

Price and service limits

Long-distance transport is priced for the complete job, not from the advertised local towing starting price alone. Pickup and delivery mileage, deadhead travel, vehicle condition, loading and securement, waiting, tolls, permits, overnight timing, storage, special access, and required equipment can affect the estimate. Ask dispatch to explain the planned route, mileage basis, included services, and possible additional charges before assignment.

• No destination, mileage range, state, route, truck, driver, capacity, pickup time, delivery time, or same-day service is guaranteed online
• For-hire interstate transportation can require federal registration and operating authority; dispatch must confirm the exact legal entity and authority applicable to the proposed trip before accepting it
• A destination must be willing and able to receive the vehicle; after-hours delivery, locked facilities, restricted campuses, auctions, ports, military property, and repair-shop appointments require prior coordination
• Passenger transportation is not included or promised, and personal property should be removed unless dispatch expressly approves it and applicable rules allow it
• Hazardous materials, leaking fuel, active battery hazards, oversized or overweight vehicles, heavy commercial equipment, altered vehicles, and inaccessible scenes may require a specialized or separately authorized provider
• Vehicle condition, manufacturer instructions, route restrictions, weather, traffic, and legal requirements can change the transport method or make the request unavailable
• No website statement represents that Tommy's currently holds a USDOT number, federal operating authority, or authority for every interstate trip