Tommy'sRoad RescueCall live dispatch816-588-8888Plan the pickup, route, and handoff
Call live Kansas City dispatch at 816-588-8888 for current availability.
A scheduled vehicle move is more than a date on a calendar. Dispatch must qualify the vehicle, pickup access, destination acceptance, route, timing, handling requirements, payer, and applicable operating authority before confirming an assignment.
Provide the exact vehicle, pickup, destination, reason for movement, preferred date or window, and whether the request is local, long-distance, commercial, auction, dealer, repair, residence, or another authorized move.
Explain whether the vehicle starts, rolls, steers, brakes, shifts, has keys and power, and has AWD, 4×4, EV, low-clearance, damaged, modified, locked-wheel, oversized, loaded, or high-value characteristics.
Confirm who owns or controls the vehicle, who will release it, required identification or documents, gate and facility rules, loading hours, clearance, appointment requirements, auction or dealer release numbers, and whether fees are owed at pickup.
Confirm the complete address, receiving contact, hours, after-hours procedure, unloading location, gate or dock access, key handoff, payment or storage implications, and whether the facility will accept the vehicle in its actual condition.
For longer or interstate moves, dispatch must verify that the exact operating entity or disclosed provider has the authority, insurance, equipment, and route capability required for the request. This page does not make that confirmation.
A preferred window is not a confirmed assignment. Obtain live confirmation of the pickup plan, price or estimate, change conditions, payment arrangement, cancellation terms, contact procedure, and the person authorized to approve updates.
Year, make, model, trim, VIN or stock number when appropriate, dimensions or weight when unusual, drive type, keys, power, wheel and suspension condition, modifications, cargo, photos, and manufacturer transport instructions.
Address, entrance, facility and release contact, release or lot number, hours, appointment, gate or security steps, clearance, loading space, fees, document requirements, and alternate contact.
Address, receiving contact, hours, acceptance confirmation, after-hours instructions, unloading position, key procedure, gate or dock details, and plan if the destination refuses delivery.
Preferred date or window, hard deadlines, flexible alternatives, closure or weather risks, required status updates, and authorized contacts at both ends. Do not promise a precise arrival time before dispatch confirms it.
Call as soon as the vehicle, access, destination, and preferred window are known. Availability varies, and a request is not reserved until live dispatch confirms the assignment.
You can prepare an email draft with the request details, but that does not schedule or assign transportation. Live dispatch must qualify and confirm the job.
Not always, but an authorized release and receiving process must be confirmed. The operator may need identification, keys, documents, access, payment, or a person authorized to approve changed conditions.
Ask for the exact legal carrier name and USDOT or operating-authority identifiers, then check current federal records when applicable. A website name or broker statement alone is not proof of active authority.
Federal guidance explaining when commercial interstate transportation requires USDOT registration.
Official public lookup for a carrier's identification, operating information, and selected safety records.
Federal explanation of the Company Snapshot and other carrier-safety information available to the public.
External resources are provided for convenience. Tommy's is not affiliated with, endorsed by, or acting on behalf of those organizations.
If anyone is injured, in immediate danger, facing a fire or hazardous spill, or blocking an active traffic lane, call 911 first. Move only when you can do so without entering traffic or increasing the danger.
Call live dispatch. An online form or email does not dispatch a truck.