Tommy'sRoad RescueCall live dispatch816-588-8888Price the actual vehicle and job
Call live Kansas City dispatch at 816-588-8888 for current availability.
A useful towing estimate describes the actual vehicle, pickup, destination, access, condition, timing, and work—not just a single advertised number. Tommy's states that towing starts at $125; mileage and other disclosed charges may apply. Live dispatch must explain the job-specific estimate before assignment.
Identify whether the request is a straightforward local tow, roadside service, recovery, garage extraction, collision move, scheduled transport, commercial request, or another service. Different work should not be forced into one price description.
Give the exact pickup and complete destination, not only city names. Distance, route, divided highways, tolls, bridges, restricted access, construction, gate hours, and a changed destination can affect the plan and estimate.
Provide the year, make, model, drive type, dimensions or weight when unusual, whether it starts, rolls, steers, brakes, shifts, has keys and power, and whether wheels, suspension, body, cargo, high-voltage components, or steering are damaged or locked.
Tell dispatch about active traffic, a ditch, mud, snow, soft ground, garage clearance, steep ramps, blocked wheels, narrow turns, collision debris, underground levels, loading-zone rules, property authorization, or anything requiring more time, labor, equipment, or scene control.
Waiting, after-hours facility access, a missed release, destination refusal, police control, tolls, parking, storage, auction or lot fees, and insurer or roadside-plan rules can affect the total or create charges outside the tow provider's control.
Ask what the estimate includes, what is excluded, what facts could change it, who may authorize changes, and how the final receipt will describe the work. When circumstances allow, material non-emergency changes should be explained before additional work continues.
Exact pickup, exact destination, road or direction, entrances, gate hours, toll or restricted routes, receiving contact, and a map pin when the location is difficult to describe.
Year, make, model, trim, drive type, condition of every wheel, steering, brakes, power, keys, collision or fluid damage, low clearance, modifications, dimensions, weight, and cargo.
Straight tow or recovery, garage level and posted clearance, ditch or soft ground, traffic exposure, operator access, wheel skates or dollies if applicable, loading restrictions, and release requirements.
Requester authority, person approving price changes, customer or third-party payer, insurer or roadside authorization, purchase order, and the payment method confirmed by live dispatch for that job.
Not necessarily. It is the published starting price. The total depends on the qualified vehicle, distance, access, condition, work, timing, destination, and disclosed charges applicable to the specific job.
The destination affects distance, route, receiving access, hours, unload conditions, waiting risk, and whether the facility will accept the vehicle. A city name alone is not enough for a reliable estimate.
Yes, if the actual vehicle, scene, access, condition, distance, destination, or required work materially differs from what dispatch was told. Ask for the reason and updated estimate before additional non-emergency work when circumstances allow.
No. Mileage and other disclosed charges may apply, but Tommy's exact mileage rule and rate are not published until the operating price schedule is reconciled and approved.
Federal consumer guidance encouraging customers to ask how work is priced before authorizing service and to understand written estimates.
City pricing and receipt guidance for covered Kansas City tows; it does not establish the price of every voluntary tow.
Missouri's statutory definition distinguishes towing, transporting, and recovering vehicles for compensation.
External resources are provided for convenience. Tommy's is not affiliated with, endorsed by, or acting on behalf of those organizations.
If anyone is injured, in immediate danger, facing a fire or hazardous spill, or blocking an active traffic lane, call 911 first. Move only when you can do so without entering traffic or increasing the danger.
Call live dispatch. An online form or email does not dispatch a truck.