01Call 911 for immediate roadway danger
Use 911 for injury, fire, smoke, a hazardous spill, a vehicle stopped in a live lane, a dangerous bridge or ramp position, or another urgent threat. Do not cross I-29, climb a barrier, stand in a gore area, or walk toward an airport exit.
02Identify I-29 alone or the I-29/I-35 corridor
Near downtown and North Kansas City, I-29 and I-35 share roadway before they divide. Give northbound or southbound, the signed route or routes, the last exit, the upcoming split, and whether you are on the mainline or a connector.
03Name the correct Northland or airport exit
Useful references include I-635/U.S. 69, 72nd Street, Barry Road/MO 152, Tiffany Springs Parkway, Cookingham Drive/NW 120th Street, I-435, and Platte City-area routes. State the signed exit number or name and whether the vehicle is before the exit, on the ramp, or on the surface road.
04Separate interstate, airport road, and parking property
A vehicle on I-29, an airport-access ramp, International Circle, a terminal curb, the parking garage, a surface lot, and an economy lot are different access environments. Give the facility, entrance, level, row, stall, clearance, gate, and parking-assistance instructions when applicable.
05Check current corridor access
Use MoDOT's Traveler Information Map and KC Scout for incidents and closures, and FlyKC for official airport directions and parking information. Airport and construction traffic may change the practical meeting point; follow police, airport, parking, and traffic-control directions.
06Confirm who is responding
Airport parking facilities advertise specific on-site assistance for parked vehicles, while an external tow request has separate access, authority, equipment, and price questions. Call the appropriate facility first when the vehicle is parked there, and call Tommy's live dispatch at 816-588-8888 only to confirm a separate request and assignment.