01Handle traffic, fire, and medical danger first
Call 911 for injury, fire, smoke, a hazardous spill, a vehicle blocking a live lane, a security threat, or another immediate danger. Follow police, fire, airport, parking, security, and traffic-control instructions; do not stop or walk in an active terminal or highway lane to meet help.
02Identify the exact airport environment
Say whether the vehicle is on I-29, Cookingham Drive/NW 120th Street, International Circle, Departures, Arrivals, the parking garage, surface lot, economy lot, rental-car area, hotel, or private off-airport lot. Add the entrance, direction, level, row, stall, gate, shuttle shelter, business, and a safe pin.
03Use the facility's assistance when it fits
FlyKC's parking page lists complimentary jump-start, tire-air, lockout, snow dig-out, and lost-vehicle-location assistance in airport parking facilities. Confirm the current number, location, service scope, and whether the vehicle is within a covered facility before requesting outside help.
04Describe garage and terminal access
Report posted clearance, vehicle height, garage level, ramp, turn, stall, nearby column, gate status, traffic direction, and whether the vehicle can roll. At terminal curbs, do not assume a truck may stop, stage, or load without airport authorization and a safe designated point.
05Plan around passengers, luggage, and flight timing
A tow does not provide passenger transportation unless expressly arranged and lawful. Separate the vehicle plan from passenger, child-seat, mobility, luggage, pet, hotel, rental-car, and flight needs. Do not leave people or essential property in an unsafe vehicle merely to protect a travel schedule.
06Confirm external towing access before relying on it
For a request beyond airport parking assistance, call Tommy's at 816-588-8888 and provide the facility's instructions, vehicle details, destination, and authority. Live dispatch must confirm KCMO authority, airport or property access, equipment, current availability, estimate, and assignment; this page creates none of those.