01Handle immediate street or intersection danger
Call 911 for injury, fire, smoke, hazardous leakage, a vehicle blocking traffic, an unstable collision, or another immediate danger. Do not stand in the roadway, cross multiple lanes to meet help, or remain in a downhill or traffic-facing recovery path.
02Name the city and the state side
Say the city or jurisdiction if known, northbound or southbound, and whether the vehicle is on the Missouri or Kansas side of State Line Road. Add the nearest numbered street, arterial, address, entrance, and a safe static pin.
03Separate public roadway from private property
State whether the vehicle is in a travel or turn lane, at the curb, on a public side street, in a driveway, garage, hospital or campus entrance, business lot, residence, industrial yard, or another controlled property. Give permission, gate, security, and loading-space details.
04Describe the roadway and intersection geometry
Report median, signal, turn lane, hill, curve, bridge, rail crossing, curb, shoulder, parking restriction, work zone, street closure, and the vehicle's direction and position. Responsibility can differ by segment, so do not guess the agency from the boundary alone.
05Check the correct current traveler source
Use the KCMO street-closure report for Kansas City streets, KanDrive for Kansas highways and regional conditions, KC Scout for covered major corridors, and the responsible city or property source for local access. Current signs and responders supersede web guidance.
06Confirm two-state authority before assignment
Give pickup side, destination state, vehicle condition, keys, wheels, damage, requested help, and property authority. Call 816-588-8888 so dispatch can verify Missouri or Kansas authority, access, equipment, availability, estimate, and assignment.