Tommy'sRoad RescueCall live dispatch816-588-8888Distinguish freeway, express lane, Metcalf Avenue, and shared routes
Call live Kansas City dispatch at 816-588-8888 for current availability.
U.S. 69 changes character across the Kansas City area—from a freeway through southern Johnson County and Overland Park to express-lane segments, Metcalf Avenue, shared interstate movements, and routes toward Kansas City, Kansas. The correct response depends on the state, direction, lane system, signed route, and whether the vehicle is on a freeway, ramp, arterial, bridge, or private lot.
Call 911 for injury, fire, smoke, a hazardous spill, a vehicle stopped in a live lane, a dangerous barrier position, or another urgent threat. Never cross U.S. 69, an express-lane buffer, or a ramp to meet help.
Report Kansas or Missouri if known, northbound or southbound, and whether you are on the U.S. 69 freeway, a general lane, an express lane, Metcalf Avenue, a shared interstate segment, a ramp, or a surface street. Add the route shield and nearest signed exit or cross street.
In Overland Park, useful anchors include 167th, 151st, 135th, 119th, 103rd, and I-435. Farther north, identify College Boulevard, Metcalf Avenue, I-35, or the signed shared-route movement. Do not assume a street address identifies the freeway carriageway.
State general or express lane, barrier or buffer side, nearest access point, shoulder availability, lane exposure, and whether signs direct traffic differently. Do not drive across channelizers, buffers, or closed markings to reach another lane system.
Check KanDrive, KC Scout, KDOT KC Metro Updates, and the official U.S. 69 Express information for current conditions. Express-lane operations, construction, bridge work, ramps, and lane closures can change after publication.
Provide keys, drivetrain, wheel and tire condition, damage, leaks, requested service, destination, and exact lane access. Call 816-588-8888 to confirm applicable authority, equipment, safe approach, current availability, estimate, and assignment.
State, northbound or southbound, U.S. 69 freeway or Metcalf Avenue, general or express lane, nearest exit or cross street, shared route, ramp, shoulder side, and static pin.
Barrier or buffer, nearest express-lane access, shoulder width, work zone, lane exposure, bridge, police or highway control, weather, darkness, and safe waiting position.
Year, make, model, keys, drivetrain, power, wheels, tires, steering, brakes, damage, leaks, passengers, cargo, and ability to start, roll, steer, brake, or shift.
Requested help, pickup and destination state, receiving facility, owner or insurer authority, callback, estimate questions, access changes, and expressly confirmed assignment.
Give direction, general or express lane, barrier or buffer side, nearest signed exit and access point, lane exposure, shoulder availability, vehicle condition, and a safe pin. Do not cross the buffer on foot.
Report U.S. 69 and Metcalf if both are shown, direction, nearest cross street or address, city, lane position, and whether the vehicle reached a public lot. A surface-street response differs from a freeway shoulder.
Do not cross barriers, buffers, channelizers, or closed markings. Call 911 for immediate exposure and follow current signs and responder instructions.
No. Exact authority, traffic control, lane access, equipment, availability, estimate, and assignment must be confirmed live.
Official Kansas information on the U.S. 69 express-lane corridor and how drivers enter and exit it.
Official Kansas incidents, construction, closures, cameras, weather, and road-condition information.
Current Kansas City metro construction and traffic impacts, including U.S. 69 and Metcalf-area work.
Official bi-state regional freeway incidents, closures, cameras, speeds, and message information.
External resources are provided for convenience. Tommy's is not affiliated with, endorsed by, or acting on behalf of those organizations.
If anyone is injured, in immediate danger, facing a fire or hazardous spill, or blocking an active traffic lane, call 911 first. Move only when you can do so without entering traffic or increasing the danger.
Call live dispatch. An online form or email does not dispatch a truck.