01Protect the scene before diagnosing the vehicle
Call 911 for injury, fire, smoke, a hazardous spill, a crash blocking traffic, a vehicle stopped in a blind or high-speed lane, or another immediate danger. Do not stand between the vehicle and moving traffic or cross a divided roadway to meet help.
02Report city, direction, route shield, and cross street
Give the city or jurisdiction if known, eastbound or westbound, the U.S. 40 shield or street-name sign, and the nearest intersection or address. Add the last business or landmark only as a secondary reference, not as the sole location.
03Distinguish U.S. 40 from I-70 and nearby outer roads
State whether you are on U.S. 40 itself, an I-70 entrance or exit ramp, an outer or frontage road, a bridge, a signalized intersection, or a private driveway. Near I-70, stadium-area routes, Independence, and Blue Springs, that distinction can change the safe approach.
04Move only when it is safe and lawful
If the vehicle can reach a nearby public lot without creating more danger, report the business name, entrance, stall, and property instructions. Do not drive on a damaged tire, leaking vehicle, locked wheel, or unsafe steering simply to leave the roadway.
05Check current roadway and construction information
Use MoDOT's Traveler Information Map, KC Scout where the corridor is covered, and MoDOT's Kansas City roadwork page for current incidents and projects. Traffic signals, access, construction, and I-70 connections can change after publication.
06Qualify the request instead of assuming a tow method
Give vehicle year, make, model, keys, drivetrain, wheel and tire condition, steering, brakes, damage, leaks, clearance, requested destination, and property access. Call 816-588-8888 for live authority, availability, equipment, estimate, and assignment confirmation.