I-29 and airport-access roads
Give the signed route, direction, nearest exit, mainline or ramp, shoulder or lane, and whether the vehicle reached a lawful public lot. An airport reference does not identify a freeway position.
Tommy'sRoad RescueCall live dispatch816-588-8888Missouri request guide
Towing & Roadside Request Guide: Kansas City International Airport, Missouri
Call live Kansas City dispatch at 816-588-8888 for current availability.
Local dispatch starts with the exact pickup
A Kansas City International Airport request can be on I-29, an airport-access road, International Circle, a terminal curb, the adjacent garage, surface parking, an economy lot, the rental-car facility, a hotel, or private off-airport property. Give the exact facility and operator, public entrance, level or row, shuttle shelter or sign, roadway direction, safe pin, vehicle condition, and current airport or parking instruction. Do not use only “at KCI” as the pickup location.
Tommy's accepts voluntary, owner-authorized airport-area towing and roadside inquiries for live review. Tommy's is not on the police rotation and this page does not claim City-ordered towing, an airport office, an Aviation Department relationship, an airport or parking contract, terminal credentials, unrestricted curb or garage access, a rental-company relationship, a nearby truck, or guaranteed availability. Airport parking advertises its own on-site assistance for parked vehicles; use that channel first when it fits the problem. Dispatch must separately verify customer authorization, current facility instructions, lawful access, equipment, timing, destination, price, and assignment for any outside request.
Road environments around Kansas City International Airport
Terminal curbs are controlled traffic areas
FlyKC prohibits parked or unattended vehicles on terminal roadways. Report Arrivals or Departures, door or sign, lane, mobility need, and the live police, security, or traffic instruction. The website grants no terminal-curb staging or loading access.
Garage, surface, and economy parking
Name the exact facility, entrance, level, row, section, shuttle shelter, gate or payment status, posted clearance, vehicle position, and parking operator instruction. Airport parking lists complimentary on-site help for certain parked-vehicle problems, so contact it before requesting an outside provider.
Rental cars and private off-airport property
A rental facility, hotel, commercial lot, cargo property, or private parking operator may control the vehicle and access. Give the legal facility name, public entrance, contract or reservation holder, property contact, release instruction, and whether the vehicle may leave the site.
Passengers, luggage, and onward travel
Tell dispatch whether children, an older adult, a person with a disability, pets, medication, luggage, or a flight schedule affect the safety plan. Towing does not include passenger transportation; arrange a lawful separate ride before assignment.
Oversize, EV, damaged, or non-rolling vehicles
Report vehicle height and length, drivetrain, keys, charge state, wheels, tires, steering, brakes, damage, leaks, and whether it rolls or shifts. Clearance and equipment must be checked across the entire exit route, not only at the parking space.
What to tell dispatch
- Say Kansas City International Airport, then identify I-29, an airport road, terminal curb, garage, surface lot, economy lot, rental facility, hotel, or private property.
- Give the exact public entrance, direction, door or sign, level, row, section, shuttle shelter, gate, clearance, and a safe map pin.
- Contact airport parking or the responsible facility first when it advertises on-site assistance or controls the vehicle and access.
- Report current police, airport, security, parking, rental-company, hotel, or property instructions and the lawful meeting point.
- Describe vehicle size, keys, drivetrain, wheels, tires, steering, brakes, power, damage, leaks, and whether it rolls or shifts.
- Name the authorized destination, receiving hours, passenger plan, and obtain express confirmation of authority, access, equipment, estimate, and assignment.
Ask live dispatch to confirm the complete price before assignment. Pickup, destination, mileage, facility or garage access, roadside materials, loading or recovery work, waiting, event traffic, tolls, storage, and required equipment can affect the estimate. Airport, parking, venue, team, police-directed, impound, property-enforcement, and statutory charges are not presented here as Tommy's voluntary-service rates.
Common road-rescue requests
Roadside-assistance inquiry
Live review of a battery, usable spare tire, fuel, or authorized lockout request after the facility, access, and safe meeting point are confirmed.
Service details →Owner-authorized vehicle towing inquiry
Transportation from a lawful public road or authorized facility pickup after the exact entrance, vehicle condition, equipment, destination, and access are confirmed.
Service details →Garage and constrained-access planning
Review of posted clearance, ramps, turns, gates, vehicle position, property instructions, and workable loading space before an assignment is considered.
Service details →Local scene safety
Call 911 for injury, fire, hazardous leakage, a vehicle in a live lane, or another immediate danger. Do not stop on a terminal curb to wait, cross active airport roadways, enter restricted areas, walk along a freeway, leave a child or vulnerable person unattended, or stand in the loading path. Follow police, fire, airport, security, parking, rental-company, shuttle, traffic-control, and property instructions.
Questions drivers ask
Should I call airport parking before Tommy's?
Yes when the vehicle is in an airport parking facility and the issue fits its advertised on-site assistance. FlyKC lists lockout, jump-start, snow dig-out, and lost-vehicle help. Confirm the current program directly; an outside request has separate authority and access questions.
Can Tommy's meet me at the terminal curb?
No curb access is promised. Terminal lanes are controlled traffic areas, and unattended or waiting vehicles are prohibited. Follow airport and police instructions and identify a currently authorized meeting or loading point.
What should I report from an airport garage or economy lot?
Give the facility, entrance, level or row, section, shuttle shelter, gate, clearance, vehicle position, parking instruction, safe pin, vehicle condition, and whether on-site assistance has been contacted.
Can a rental vehicle be towed from the airport?
Only after the rental company or lawful controller confirms authorization, location, access, destination, and release instructions. The website does not authorize movement of a rental vehicle.
Does an airport inquiry confirm a truck or arrival time?
No. Live dispatch must expressly confirm authority, access, equipment, current availability, estimate, destination, and assignment. Airport traffic and controlled access can affect feasibility and timing.
How much does airport-area help cost?
Price is job-specific. Confirm whether airport parking or another facility provides the needed on-site help, then ask dispatch about distance, access, waiting, loading or recovery, tolls, storage, roadside materials, and equipment before any outside assignment.
Official and primary resources
KCI parking and on-site assistance
Official current airport garage, surface, economy, valet, parking contact, and parked-vehicle assistance information.
KCI getting to and from the terminal
Official current terminal-curb rules, driving, shuttle, rental-car, rideshare, and ground-transportation guidance.
KCI terminal how-to guides
Official airport videos and wayfinding for parking, pickup, drop-off, and terminal use.
MoDOT Traveler Information Map
Official current Missouri incidents, closures, construction, weather, and road conditions; live scene instructions take priority.
KC Scout
Official regional freeway incidents, cameras, closures, speeds, and messages around major Kansas City approaches.
Airport roadside-planning article
Educational guide distinguishing airport roadways, curbs, parking facilities, and outside-provider access.
External resources are provided for convenience. Tommy's is not affiliated with, endorsed by, or acting on behalf of those organizations.
Safety first.
If anyone is injured, in immediate danger, facing a fire or hazardous spill, or blocking an active traffic lane, call 911 first. Move only when you can do so without entering traffic or increasing the danger.
Need help in Kansas City International Airport, Missouri?
Call live dispatch. An online form or email does not dispatch a truck.