01Escalate an exposed or dangerous stop
Call 911 for injury, fire, smoke, a hazardous spill, a vehicle stopped in a live lane, an unstable crash scene, or another immediate threat. Do not cross the freeway, stand in a gore point, or walk along a narrow shoulder to find a route sign.
02Say whether the sign reads I-49 or U.S. 71
Give the signed route, northbound or southbound direction, and last or next exit. South of the Kansas City urban core, I-49 follows the upgraded U.S. 71 corridor; farther north, U.S. 71 remains the useful signed identity. Do not assume a map label and roadside sign will use the same name at every point.
03Identify the correct corridor segment
Distinguish the Grandview and Three Trails area, Bannister Road, Blue Ridge Boulevard, Gregory Boulevard, the U.S. 40 and I-70 approaches, or the Cass County segment. Give the complete interchange movement when near I-435, I-470, I-49, or another split.
04Describe mainline, ramp, frontage road, and bridge access
Report whether the vehicle is on the freeway mainline, an entrance or exit ramp, a connector, a frontage road, a bridge, or a nearby public lot. Include right or left shoulder, barrier, lane exposure, construction traffic control, and whether the vehicle can move safely.
05Check live conditions before planning access
Use KC Scout and MoDOT's Traveler Information Map for current incidents and lane conditions. MoDOT also publishes Kansas City roadwork and corridor-project information; an old closure notice is not a substitute for signs and instructions at the live scene.
06Qualify the vehicle and confirm the assignment
Give year, make, model, keys, drivetrain, wheel and tire condition, steering, brakes, damage, leaks, cargo, passengers, requested help, and destination. Call live dispatch at 816-588-8888 to confirm authority, safe access, availability, estimate, and assignment for this exact request.