Downtown Loop and river crossings
I-70, I-670, I-29, and I-35 create closely spaced ramps around downtown. Give the full route, direction, nearest signed exit, bridge or ramp movement, and whether the vehicle is on the left or right side.
Tommy'sRoad RescueCall live dispatch816-588-8888Missouri service area
Towing & Roadside Assistance in Kansas City, Missouri
Call live Kansas City dispatch at 816-588-8888 for current availability.
Local dispatch starts with the exact pickup
Kansas City, Missouri combines interstate loops, river crossings, dense downtown ramps, neighborhood streets, industrial corridors, airport routes, stadium traffic, and large parking areas. A useful request identifies the state, exact road, direction, nearest exit or cross street, vehicle condition, and safe access point.
Tommy's provides voluntary towing and roadside assistance requested by a vehicle owner, authorized driver, or other lawful customer in Kansas City, Missouri. Tommy's is not on the police rotation and does not claim City-ordered towing, public-agency status, or impound authority. Live dispatch must confirm customer authorization, safe access, equipment, availability, destination, and price before accepting an assignment.
Road environments around Kansas City
I-70 and the stadium corridor
For a request near I-435, the Truman Sports Complex, Raytown Road, U.S. 40, or an event lot, include the direction of travel, exit, lot name, entrance, and any police or property access control.
South Loop and Three Trails
I-49, I-435, I-470, and U.S. 71 converge in south Kansas City. Describe the exact freeway-to-freeway movement rather than only saying 'the interchange.'
Northland and airport routes
I-29, I-35, U.S. 169, Missouri Route 9, and airport access roads cross multiple jurisdictions. Include the city and state, terminal or property entrance when relevant, and a map pin.
Bruce R. Watkins and surface streets
U.S. 71/Bruce R. Watkins Drive, Troost, Prospect, Paseo, and east-west arterials have different access conditions. A cross street, direction, and nearby landmark are more reliable than a neighborhood name alone.
Garages, lots, and controlled property
Downtown garages, apartment structures, hospitals, campuses, and private lots can require posted-clearance, gate, level, space, and property-authorization details before equipment is selected.
What to tell dispatch
- Say 'Kansas City, Missouri' and share a map pin, street address, or highway location
- On a freeway, give direction, nearest exit or mile marker, ramp movement, and left or right shoulder
- Describe whether the vehicle rolls, steers, brakes, shifts into neutral, and has keys
- Report collision damage, smoke, heat, leaking fluid, wheel or suspension damage, or a vehicle still in traffic
- Provide the requested destination and confirm that you can authorize the vehicle's pickup
- For a garage or lot, provide clearance, level, entrance, gate, and property-contact information
Ask live dispatch to confirm the complete price before assignment. Pickup, destination, mileage, access, recovery work, waiting, tolls, storage, and required equipment can affect the estimate. A voluntary-service quote does not replace any applicable City rule or filed price schedule.
Common road-rescue requests
Local vehicle towing
Breakdowns and disabled vehicles moving to an authorized repair shop, dealer, residence, or other confirmed destination.
Service details →Roadside assistance
Dispatch-reviewed jump starts, usable-spare tire changes, emergency fuel delivery, lockouts, and battery-related help.
Service details →Accident recovery
Safety-first planning after a collision, once emergency needs and scene authority have been addressed.
Service details →Complete towing and roadside service suite
Call dispatch to match the vehicle, location, access, and current availability to the right service. No online listing guarantees a truck, equipment type, or assignment.
Kansas City Impound Lot Vehicle PickupCustomer-authorized pickup and transport after a Kansas City, Missouri impound facility has approved a vehicle for release.Local Vehicle TowingDispatch-planned towing for passenger cars, pickups, SUVs, motorcycles, and EVs across Greater Kansas City.Low-Clearance & Garage TowingCareful planning for parking garages, tight turns, limited access, and height-restricted pickup locations.Accident RecoverySafety-first vehicle recovery and transportation after collisions and roadside incidents.Roadside AssistanceTommy's Road Rescue accepts Kansas City roadside-assistance requests for jump starts, usable-spare tire changes, fuel delivery, vehicle lockouts, and battery help, subject to live dispatch confirmation.Flatbed TowingDispatch-confirmed transportation options for AWD, low-clearance, damaged, and specialty vehicles.Heavy-Duty TowingHeavy-duty requests are evaluated individually; dispatch must confirm equipment and partner availability before assignment.Winch-Out & Ditch RecoverySituation-specific recovery planning for vehicles in mud, snow, ditches, or difficult positions.Motorcycle TowingLoading and securement options are confirmed after dispatch reviews the motorcycle and pickup conditions.Commercial & Fleet TowingTowing, scheduled transport, reporting, and billing options for approved commercial customers.Long-Distance TowingPlanned transportation beyond the core Kansas City area, subject to destination, equipment, and price confirmation.Lockout & Key ServiceVehicle lockout and key-help requests are subject to ownership authorization and dispatch-confirmed availability.Equipment TransportCall with dimensions, weight, condition, and pickup access so dispatch can determine whether transportation is available.Auction & Dealership TransportScheduled vehicle moves for dealers, repair shops, auctions, buyers, and sellers, subject to authorization and availability.EV, Luxury & Classic TowingVehicle-specific transport planning for electric, valuable, low-clearance, and specialty automobiles.Private Property & ImpoundPrivate-property work requires verified authorization, current regulatory review, and dispatch approval.Junk Car RemovalCall to discuss removal options for an unwanted or non-running vehicle and confirm current availability.
Local scene safety
Call 911 first for injury, fire, hazardous fluid, a vehicle blocking a live lane, or immediate danger. Missouri advises moving a drivable vehicle out of the travel lane after a minor crash when it is safe and lawful to do so. Do not cross active traffic or stand between moving vehicles and your car. Police, fire, incident managers, and work-zone personnel control access at an active scene.
Questions drivers ask
Why should I specify Kansas City, Missouri?
The metro crosses a state line, and road agencies, rules, destinations, and scene authority may differ. State, ZIP code, direction of travel, nearest exit, and a map pin prevent avoidable dispatch confusion.
What should I report on the Downtown Loop?
Give the interstate number, direction, nearest signed exit, full ramp movement, and whether you are on the left or right side. If the vehicle is in a live lane or anyone is in immediate danger, call 911 first.
Can I choose Tommy's after a crash?
Ask the officer or scene authority whether a customer-requested tow is permitted. Scene control, legal authority, insurance handling, and vehicle condition can affect who may enter and where the vehicle may go.
How is the price for a Kansas City request confirmed?
Ask live dispatch for the complete job-specific estimate before assignment. Pickup, destination, mileage, roadside or recovery work, access, waiting, tolls, storage, and required equipment can affect the price. Applicable City rules and the provider's filed price schedule still control where required.
What if my vehicle was already towed by another company?
A vehicle-locator or impound question is different from ordering a voluntary tow. Check AutoReturn first. If the vehicle is not found, call KCPD non-emergency at 816-234-5111 or the agency that ordered the tow. For a City-held vehicle, contact KCMO Tow Services at 816-513-0688 and follow its current release instructions. Tommy's cannot release a vehicle held by another provider.
Where can I check current road conditions?
Use MoDOT's Traveler Information Map for Missouri incidents, closures, construction, cameras, and weather. KC Scout also provides bi-state freeway information. Conditions change quickly, so do not rely on an old screenshot or route description.
Official and primary resources
MoDOT Traveler Information Map
Current Missouri road conditions, incidents, work zones, cameras, and weather layers.
MoDOT breakdown safety
State guidance for disabled vehicles and roadside visibility.
Missouri Steer It, Clear It
MoDOT's explanation of moving drivable vehicles after certain crashes when safe.
Kansas City Tow Bill of Rights
City consumer information for regulated towing situations in Kansas City, Missouri.
AutoReturn vehicle search
The vehicle-search service KCMO directs owners to check first when locating an already-towed vehicle.
KCMO Tow Services
Current City tow-lot contact, release, hearing, payment, and vehicle-search instructions.
KC Scout
Bi-state freeway incidents, cameras, messages, and traveler information.
External resources are provided for convenience. Tommy's is not affiliated with, endorsed by, or acting on behalf of those organizations.
Safety first.
If anyone is injured, in immediate danger, facing a fire or hazardous spill, or blocking an active traffic lane, call 911 first. Move only when you can do so without entering traffic or increasing the danger.
Need help in Kansas City, Missouri?
Call live dispatch. An online form or email does not dispatch a truck.